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Shipments and Returns 2018-06-21T15:05:08+00:00

Shipment

Delivery is FREE for orders over 120 € .  
For purchases under 120€, the price is 6€ in Italy and  15€ in Europe. Generally delivery costs change depending on the geographic location.
The shipping  takes from 3 to 4 days  to deliver in Italy and from 4 to 7 days for delivery in Europe.
Orders are shipped Monday to Friday. If you buy during the week-end will, the order will be processed as of the following Monday morning.

Returns and changes

If you are not completely satisfied with your purchase and you would like to return or change the item(s), please contact us by email assistenza@letiziadenaro.it giving the following details:

  •         Name and surname
  •         Your phone number and email
  •         The order number
  •         The item code of the garment to be returned or exchanged
  •         Reasons for returning or changing the item
  •         State if you wish to have a refund or an exchange

You may return or change one or more items within fourteen days from the date you receive the goods. Please ensure that the products are in the same condition in which you received them along with identifying label and packaging.

You will then receive an email giving you an authorization code for the returned item and the address to send it to. The shipping charges are on the customer’s side.

Payment

We allow two different payment methods:

CREDIT CARD

The balance can be settled using following credit or prepaid card Visa, Mastercard. American Express e JCB. If you choose to pay by credit card, be aware that your transaction will be processed through a secure system, which will guarantee maximum protection for your data.
The amount of the order will be charged to your credit card when the purchase is confirmed.

PAYPAL

Paypal is a payment accepted in 190 countries, for national and international payments.
You can pay using this service even if you don’t own a Paypal account, using your credit card in an easy and safe way. All the main credit cards are accepted.