ARTICLE 5 – Prices for the shipments of orders
5.1 LETY s.r.l. Unipersonale is obliged to deliver only what is available in stock. If the delivery time is expressed in working days, this means all those included between Monday and Friday, with the express exclusion of weekends, holidays, and pre-holidays.
5.2. The client is required to pay the price displayed on the product page at the time of the order shipment. The indicated price is final and inclusive of all taxes.
5.3 Shipping costs are the responsibility of the CLIENT, (Shipping costs are not included in the purchase price, but are shown separately and calculated at the time of the conclusion of the purchase process before payment is made).
5.4 Packages destined for countries within the European Union do not contain an invoice or any other documentation on the value of the goods.
5.5 Estimated times for delivery from the shipping date:
3-4 working days within Italy; 4-7 working days within the European Union;
Attention: The following days are holidays in Italy and the courier does not ship on:
January 1, January 6, Easter Sunday and the Monday following Easter, April 25, May 1, June 2, August 15, November 1, December 25, December 26.
5.6 Upon arrival of the goods, the CLIENTS are asked to carefully inspect the package before signing to confirm proof of delivery of the shipment. The LETY S.R.L. Unipersonale packages are carefully packed with a strip of LETY tape placed around the package.
If for any reason the package appears tampered with or if the tape is not intact, CLIENTS are asked to sign the receipt ‘with reservation’, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, the CLIENTS are asked to immediately report the incident to the courier and to contact LETY s.r.l.Unipersonale at the following address: [email protected]. If the package is damaged, or if any part of the goods is missing, the packaging must be kept for further checks.
Any dispute regarding damage, deficiencies, or delivery to the wrong address must be received by LETY s.r.l. Unipersonale within 10 days from the delivery date on the courier’s website, otherwise it will not be accepted.
All CLIENTS who place an order establish a business relationship with LETY S.R.L. Unipersonale and therefore undertake to accept the delivery of their package. If the package is not delivered for reasons dependent on the CLIENT (incorrect address, recipient always absent, incorrect telephone number, etc.), or if the client refuses the delivery, the shipping costs and any customs charges will be deducted from the reimbursement due to the CLIENT.